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Managed SOC

24x7 Managed SOC — Detection and Response That Never Sleeps

A UAE-based Security Operations Centre as a Service: continuous monitoring, expert triage, and guided and assisted response actions.

24x7x365 monitoring and triage • Engineered detections • Threat intelligence enrichment • Guided and assisted response • Proactive threat hunting • Broad telemetry coverage • Reporting and governance • Regulatory alignment
24x7x365 monitoring and triage • Engineered detections • Threat intelligence enrichment • Guided and assisted response • Proactive threat hunting • Broad telemetry coverage • Reporting and governance • Regulatory alignment
About
Managed SOC

How HexaPrime help you with Managed SOC!

Our Managed SOC is an outcome-driven service. We onboard your existing security telemetry into a log management platform or security data lake, then route it to our centralized, multi-tenant monitoring platform for correlation, enrichment, and detection. Detection use cases are tailored to your environment and threat profile, while our analysts provide continuous monitoring and response against defined SLAs, investigating, escalating, and containing active threats. Monthly reporting, regular service reviews, and continuous improvement provide leadership with an evidence-based view of reducing cyber risk and the assurance required to support regulatory and compliance requirements.

Key
Features
  • 24x7x365 monitoring and triage
  • Engineered detections
  • Threat intelligence enrichment
  • Guided and assisted response
  • Proactive threat hunting
  • Broad telemetry coverage
  • Reporting and governance
  • Regulatory alignment
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Workflow
Managed SOC Architecture & Workflow
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This embed declared gap:16px, and this embed loads after the script, so 16px won: every horizontal connector ran 34px across a 16px gap and finished 18px INSIDE the next card, and the travelling dot spent a third of its run hidden underneath it. That is the arrow leaving the card and the bullet coming off it. The gaps are now variables and the connectors are derived from them, so the two can never drift apart again. -------------------------------- */ .soc .soc_p[data-fl="1"]:after,.soc .soc_p[data-fl="2"]:after,.soc .soc_p[data-fl="4"]:after{right:calc(-1 * var(--gx));width:var(--gx)} .soc .soc_p[data-fl="3"]:after{bottom:calc(-1 * var(--gy));height:var(--gy)} .soc .soc_p[data-fl="5"]:after,.soc .soc_p[data-fl="7"]:after{top:calc(-1 * var(--gy));height:var(--gy)} @media(max-width:1100px){.soc{--gx:16px;--gy:16px}} /* --- no chevrons, and 1 -> 2 -> 4 on one straight line --------------- The client asked for lines with a travelling dot and no arrowheads, so every connector chevron is off. Figma puts Telemetry Ingestion 200px below Customer Environment so its Collect/Normalise/Route rows sit level with the SIEM core's Correlation / Threat Detection / Behaviour Analytics rows. 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If panel 3 (Threat Intelligence) changes height, re-measure both. ------------------------------------------------------------------- */ .soc .soc_p:before{display:none !important} @media(min-width:1101px){ .soc .soc_p[data-fl="2"]{margin-top:224px} .soc .soc_p[data-fl="1"]:after{top:350px} .soc .soc_p[data-fl="2"]:after{top:126px} } </style> <div class="sd" style="padding:40px 26px 50px"> <div class="soc"> <div class="soc_p" data-fl="1"> <h3 class="soc_h"><b>1</b>Customer Environment</h3> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><rect x="3" y="4" width="18" height="12" rx="2"/><path d="M1 19h22"/><path class="r" d="M12 7l3 1.1v2.2c0 1.7-1.2 2.9-3 3.4-1.8-.5-3-1.7-3-3.4V8.1z"/></svg><div><h4>Endpoints</h4><p>EDR telemetry</p></div></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="8" r="3.6"/><path d="M4.5 20c0-4 3.4-6.4 7.5-6.4"/><rect class="r" x="15" y="15" width="6.5" height="5.5" rx="1"/><path class="r" d="M16.6 15v-1.6a1.7 1.7 0 0 1 3.3 0V15"/></svg><div><h4>Identity</h4><p>User auth data</p></div></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M2 8.5a14 14 0 0 1 20 0M5 12.5a9.5 9.5 0 0 1 14 0M8.2 16.4a5 5 0 0 1 7.6 0"/><circle class="r" cx="12" cy="20" r="1.4"/></svg><div><h4>Network</h4><p>Traffic telemetry</p></div></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><rect class="r" x="2" y="5" width="20" height="14" rx="2"/><path class="r" d="M2.5 6l9.5 7 9.5-7"/></svg><div><h4>Email</h4><p>Security events</p></div></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M7 18a4.2 4.2 0 0 1-.6-8.4A5.5 5.5 0 0 1 17 8.6 4.7 4.7 0 0 1 16.6 18z"/></svg><div><h4>Cloud</h4><p>Workload logs</p></div></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="12" r="8.5"/><circle class="r" cx="12" cy="12" r="3.4"/><path d="M12 1.8v3M12 19.2v3M1.8 12h3M19.2 12h3"/></svg><div><h4>SaaS / OT</h4><p>Business &amp; OT systems</p></div></div> </div> <div class="soc_p" data-fl="2"> <h3 class="soc_h"><b>2</b>Telemetry Ingestion</h3> <div style="display:flex;flex-direction:column;align-items:center;gap:12px;padding:8px 0 4px"> <svg class="sd_ico" viewBox="0 0 24 24" style="width:62px;height:62px;margin:0"><path d="M3 4h18l-7 8v7l-4 2v-9z"/><circle class="r" cx="7" cy="2" r="0.8"/><circle class="r" cx="12" cy="1.6" r="0.8"/><circle class="r" cx="17" cy="2" r="0.8"/></svg> <p style="margin:0;font-size:13.5px;color:#fff">Collect</p> <p style="margin:0;font-size:13.5px;color:#fff">Normalise</p> <p style="margin:0;font-size:13.5px;color:#fff">Route</p> </div> </div> <div class="soc_stack"> <div class="soc_p" data-fl="3"> <h3 class="soc_h"><b>3</b>Threat Intelligence</h3> <div class="soc_g" style="--g:3"> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="12" r="8.5"/><path d="M3.5 12h17M12 3.5c2.3 2.4 3.4 5.3 3.4 8.5S14.3 18.1 12 20.5c-2.3-2.4-3.4-5.3-3.4-8.5S9.7 5.9 12 3.5z"/></svg><h4>Threat Feeds</h4></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M12 2.5l8 3v6c0 4.6-3.2 8.3-8 10-4.8-1.7-8-5.4-8-10v-6z"/><circle class="r" cx="12" cy="11.5" r="2"/><path class="r" d="M12 7v2.5M12 13.5V16M8 11.5h2M14 11.5h2"/></svg><h4>Intelligence Platform</h4></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="12" r="8.5"/><circle class="r" cx="12" cy="12" r="2.6"/><path d="M12 1.5v4M12 18.5v4M1.5 12h4M18.5 12h4"/></svg><h4>APT Intelligence</h4></div> </div> </div> <div class="soc_p is-core" data-fl="4"> <h3 class="soc_h"><b>4</b>SIEM &amp; Analytics Core</h3> <p class="soc_sub">Multi-Tenant SIEM &amp; Analytics</p> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><circle class="r" cx="12" cy="12" r="2.4"/><circle cx="4" cy="6" r="1.7"/><circle cx="20" cy="6" r="1.7"/><circle cx="4" cy="18" r="1.7"/><circle cx="20" cy="18" r="1.7"/><path d="M10 10.7L5.4 7.3M14 10.6l4.6-3.3M10 13.4l-4.6 3.3M14 13.4l4.6 3.3"/></svg><h4>Correlation</h4></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="12" r="8.5"/><circle class="r" cx="12" cy="12" r="2.6"/><path d="M12 1.5v4M12 18.5v4M1.5 12h4M18.5 12h4"/></svg><h4>Threat Detection</h4></div> <div class="soc_l"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M4 20V13M9 20V10M14 20v-6M19 20V7"/><path class="r" d="M4 9l5-4 5 3 5-5"/></svg><h4>Behaviour Analytics</h4></div> </div> <div class="soc_p" data-fl="5"> <h3 class="soc_h"><b>5</b>Detection Engineering</h3> <div class="soc_g" style="--g:5"> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><rect x="3" y="4" width="18" height="12" rx="2"/><path d="M1 19h22"/><circle class="r" cx="12" cy="10" r="3"/><path class="r" d="M10.6 10l1 1 1.8-2"/></svg><h4>Endpoint Detection</h4><p>EDR</p></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M2 8.5a14 14 0 0 1 20 0M5 12.5a9.5 9.5 0 0 1 14 0M8.2 16.4a5 5 0 0 1 7.6 0"/><circle class="r" cx="12" cy="20" r="1.4"/></svg><h4>Network Detection</h4><p>NDR</p></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><rect x="2" y="4" width="20" height="13" rx="2"/><path d="M9 21h6M12 17v4"/><circle class="r" cx="12" cy="10.5" r="2.6"/></svg><h4>Attack Surface Monitoring</h4></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M12 2.5l8 3v6c0 4.6-3.2 8.3-8 10-4.8-1.7-8-5.4-8-10v-6z"/><path class="r" d="M12 8v4.3"/><circle class="r" cx="12" cy="15.6" r="0.9"/></svg><h4>Vulnerability Intelligence</h4></div> <div class="soc_c"><svg class="sd_ico" viewBox="0 0 24 24"><circle class="r" cx="12" cy="11" r="2.4"/><circle cx="4" cy="5.5" r="1.7"/><circle cx="20" cy="5.5" r="1.7"/><circle cx="4" cy="16.5" r="1.7"/><circle cx="20" cy="16.5" r="1.7"/><path d="M10 9.8L5.4 6.7M14 9.7l4.6-3M10 12.3l-4.6 3M14 12.3l4.6 3M12 13.4V19"/></svg><h4>Private Network Security</h4></div> </div> </div> <div class="soc_p" data-fl="7"> <h3 class="soc_h"><b>7</b>SOC Analyst Operations</h3> <div class="soc_g" style="--g:4"> <div class="soc_c is-tier"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M5 13v-1.5a7 7 0 0 1 14 0V13"/><rect x="2.5" y="12.5" width="4" height="6" rx="2"/><rect x="17.5" y="12.5" width="4" height="6" rx="2"/><circle class="r" cx="12" cy="18.5" r="2.6"/></svg><h4>Tier 1</h4><p>Alert Monitoring</p></div> <div class="soc_c is-tier"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="12" cy="7.5" r="3.4"/><path d="M5 20c0-3.8 3.1-6 7-6s7 2.2 7 6"/><circle class="r" cx="17" cy="17" r="3.2"/><path class="r" d="M19.3 19.3L21.5 21.5"/></svg><h4>Tier 2</h4><p>Investigation</p></div> <div class="soc_c is-tier"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="11" cy="7.5" r="3.4"/><path d="M4 20c0-3.8 3.1-6 7-6"/><circle class="r" cx="16.5" cy="15.5" r="4"/><path class="r" d="M19.4 18.4L22 21"/></svg><h4>Tier 3</h4><p>Threat Hunting &amp; Response</p></div> <div class="soc_c is-tier"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="10" cy="7.5" r="3.4"/><path d="M3 20c0-3.8 3.1-6 7-6"/><path class="r" d="M17 11l4.5 1.7v3.1c0 2.2-1.7 3.9-4.5 4.7-2.8-.8-4.5-2.5-4.5-4.7v-3.1z"/><path class="r" d="M15.2 15.8l1.4 1.4 2.6-2.8"/></svg><h4>SOC Lead</h4><p>Oversight &amp; Escalation</p></div> </div> </div> </div> <div class="soc_p" data-fl="6"> <h3 class="soc_h"><b>6</b>Response &amp; Operations</h3> <div class="soc_b"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M11.5 4a4 4 0 0 0-4 4 3.4 3.4 0 0 0-1.4 6.3A3.6 3.6 0 0 0 11.5 20z"/><path class="r" d="M12.5 4a4 4 0 0 1 4 4 3.4 3.4 0 0 1 1.4 6.3A3.6 3.6 0 0 1 12.5 20z"/></svg><div><h4>Agents AI</h4><ul><li>Triage</li><li>Investigation Support</li><li>Recommendations</li></ul></div></div> <div class="soc_b"><svg class="sd_ico" viewBox="0 0 24 24"><circle cx="10" cy="12" r="7.5"/><path class="r" d="M8 8.6l5.5 3.4L8 15.4z"/><path d="M18.5 5.5h4M18.5 12h4M18.5 18.5h4"/></svg><div><h4>SOAR Automation</h4><ul><li>Enrichment</li><li>Playbooks</li><li>Automated Response</li></ul></div></div> <div class="soc_b"><svg class="sd_ico" viewBox="0 0 24 24"><ellipse cx="10" cy="5.5" rx="7" ry="2.8"/><path d="M3 5.5v11c0 1.6 3.1 2.8 7 2.8"/><path d="M3 11c0 1.6 3.1 2.8 7 2.8"/><circle class="r" cx="17" cy="16" r="3.6"/><path class="r" d="M19.6 18.6L22 21"/></svg><div><h4>Forensic Tools</h4><ul><li>Investigation</li><li>Evidence Collection</li></ul></div></div> <div class="soc_b"><svg class="sd_ico" viewBox="0 0 24 24"><path d="M2.5 6.5h6l2 2.5h11V19a1.5 1.5 0 0 1-1.5 1.5H4A1.5 1.5 0 0 1 2.5 19z"/><circle class="r" cx="16" cy="15" r="3"/><path class="r" d="M18.2 17.2L20.5 19.5"/></svg><div><h4>Case Management</h4><ul><li>Timeline</li><li>Actions</li><li>Evidence</li></ul></div></div> <div class="soc_b"><svg class="sd_ico" viewBox="0 0 24 24"><rect x="2" y="4" width="20" height="13" rx="2"/><path d="M9 21h6M12 17v4"/><path class="r" d="M7 13V9.5M10.3 13V7.5M13.6 13v-2.5M16.9 13V8.5"/></svg><div><h4>Client Reporting Portal</h4><ul><li>Dashboards</li><li>SLA Metrics</li><li>Reports</li></ul></div></div> </div> </div> </div>
Service Deliverables
Everything the service delivers. Built around measurable outcomes.
01
24x7 Monitoring, Detection & Triage
  • Continuous monitoring of your environment, with alerts validated by analysts and raised as cases with severity, context, impact and recommended actions.
02
Incident Response
  • Notification within agreed SLAs, investigation, containment and response performed under approved response authority, or handed over with clear guidance for customer action.
03
Threat Hunting
  • Regular baseline and intelligence-led hunts to identify hidden threats, suspicious activity and coverage gaps, with findings translated into new or tuned detections.
04
Detection Engineering & Tuning
  • Development, tuning and validation of detection use cases based on the customer's environment, threat profile, incidents, threat intelligence and identified coverage gaps.
05
Use Case & Coverage Management
  • Maintenance of the detection catalogue, coverage mapping and use-case lifecycle to identify and address gaps across critical assets, threats and attack techniques.
06
Threat Intelligence
  • Monitoring of relevant threat intelligence and emerging threats, with actionable intelligence incorporated into detection, hunting and investigation activities.
07
Security Investigation & Forensics Support
  • Deep-dive investigation of significant incidents, including event correlation, timeline analysis, root-cause analysis and evidence preservation where required.
08
Reporting & Advisory
  • Regular operational and executive reporting covering incidents, SLA performance, detection coverage, threat hunts, trends, risks and recommended improvements.

See what Managed SOC delivers and how it fits your environment.

Talk to a Managed SOC Expert
FAQs
Frequently Asked Questions
How is a Managed SOC different from buying a SIEM?

A SIEM is a platform; a Managed SOC is the people, process and detection content that make the platform produce outcomes. We provide 24x7 coverage, with or without supplying the underlying tooling.

Do we have to replace our existing security tools?

No. The service is tool-agnostic and is designed to draw value from the investments you already have. Where a genuine visibility gap exists, we will say so and quantify it rather than default to a rip-and-replace.

Where is our data stored?

Data residency is a design decision made with you at onboarding, with UAE-hosted options available to meet local regulatory and sovereignty requirements.

Can the SOC take response action without the customer?

Yes. A response authority matrix agreed at onboarding defines exactly which actions our analysts may execute autonomously, such as host isolation, account disablement or indicator blocking. Anything outside that boundary is escalated for your decision.

How does this help with regulatory compliance?

The service helps meet the continuous monitoring, log retention and incident reporting requirements mandated under regulatory and compliance frameworks, and produces the records to evidence them.

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