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Managed Security

Managed Operation of Your Security Controls

Specialist engineers administer, maintain and optimise your in-scope security platforms against agreed baselines — reducing configuration drift and getting more protection from the tools you already own.

Managed security services UAE • Managed security services Dubai • Security technology management • Managed firewall services • Managed EDR
Managed security services UAE • Managed security services Dubai • Security technology management • Managed firewall services • Managed EDR
About
Managed Security

How HexaPrime help you with Managed Security!

Security tools only protect you when they are correctly configured, current and tuned to your environment. As estates grow, policies drift, updates fall behind and platforms end up running on defaults. Managed Security for Cyber Stack gives you dedicated engineering capacity to keep in-scope controls healthy and effective — distinct from threat monitoring, and focused on the technology itself.

Key
Features
  • Configuration & policy management — administer in-scope controls against agreed baselines, with change control and rollback
  • Platform health & availability — track control health and manage updates, signatures and firmware
  • Firewall & network security operations — manage in-scope firewall and network-security policy (where contracted)
  • Endpoint (EDR/XDR) administration — operate and tune in-scope endpoint platforms and policies
  • Email & web security operations — maintain in-scope email and web security policy and protection
  • Identity & access technology support — administer in-scope identity, MFA and access controls
  • Security integrations — maintain in-scope integrations between platforms and workflows
  • Operational governance & reporting — track SLAs, changes and control posture for stakeholders
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Workflow
How the service operates
Service Deliverables
Everything the service delivers. Built around measurable outcomes.
01
Baselines & Change Records
  • In-scope control inventory, baselines and run books
  • Change and configuration records with rollback points
02
Updates & Hardening
  • Update, signature and version-currency management
  • Tuning and hardening actions against agreed baselines
03
Health & Governance Reporting
  • Control health and availability tracking
  • SLA and operational governance reporting
04
Service Reviews
  • Periodic service reviews and improvement actions

See what Managed Security for Cyber Stack delivers and how it fits your environment.

Talk to a Managed Security Expert
FAQs
Frequently Asked Questions
How is this different from a Managed SOC?

A SOC detects, investigates and responds to threats. This service operates the security technologies themselves — configuration, health, updates and tuning of in-scope controls. Detection depends on well-run controls, so the two work well together, but they solve different problems and can be bought independently.

Do you manage all our security tools?

No. Scope is agreed up front. We operate the in-scope controls you nominate — for example firewall, EDR, email, web or identity platforms — against defined baselines, rather than claiming to manage every technology in your estate.

Do we need to replace our existing products?

Not to use this service. It is vendor-agnostic and designed to get more value from what you already own. New tooling is only suggested where a genuine capability gap exists, and the decision stays with you.

Can you co-manage with our team?

Yes. Fully managed and co-managed models are supported. Responsibilities, approvals and escalation are defined at onboarding so we extend your team rather than duplicate it.

Who approves configuration changes?

You retain control. Changes follow an agreed change-management process with your approvals, and each change is documented with rollback points for audit and recovery.

How is performance measured?

Against agreed SLAs and operational metrics — such as change turnaround, update currency and control health — reported on a regular cycle and reviewed with you periodically.

Ready to Secure Your Business?

Protect your organization with enterprise-grade cybersecurity, cloud, and managed IT solutions tailored to your business needs.

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