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Guaranteed, priority access to expert incident responders — so you can respond to a breach in minutes, not days.
Our IR Retainer gives your organization pre-negotiated, on-demand access to a dedicated incident response team — ensuring rapid activation, guaranteed response times, and expert-led handling of security incidents when they matter most. With scoping, playbooks, and contacts established in advance, you eliminate the delays of a cold-start crisis and gain confidence that expert help is always a call away.
An IR Retainer is a pre-arranged agreement that guarantees priority access to incident response experts with defined activation times, removing the delays of sourcing help during an active breach.
Response times are defined in the SLA and typically range from one to four hours for initial response, depending on the tier of retainer selected.
Yes — unused hours can typically be applied to proactive activities such as tabletop exercises, IR plan reviews, and readiness assessments.
The IR Retainer is suited for any organization that wants guaranteed access to expert incident response, regardless of size, particularly those in regulated or high-risk sectors.
Depending on the agreement, unused response hours can often be converted into proactive security services before the retainer period ends.
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